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  • Contact Technical Support

Contact Technical Support

To instantly find answer online please type model number or key words in the left search bar.

Countries or regions:

  • Global
    • Worldwide
      Worldwide

      For Global Users

      Tel:
      +86 755 26504400 (English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      E-mail:
      support@tp-link.com (English Service)
      Service Time:
      24 hours a day, 7 days a week
  • Americas
    • Brazil
      Brazil

      For Brazilian User (Portuguese Service)

      Tel:
      Portuguese Service Only
      4007-2172 (Capitais e regiões metropolitanas)
      0800-608-9799 (Demais localidades)
      11 2222-1245 (SP)
      21 3180-0092 (RJ )
      Service Time:
      Monday to Friday 9:00AM to 6:00PM, Saturday 9:00AM to 3:00PM.
      E-mail:
      suporte.br@tp-link.com (Dúvidas Técnicas)
      rma.br@tp-link.com (Dúvidas sobre garantia)
      sac.br@tp-link.com (Críticas e sugestões)
    • Canada
      Canada

      For Canadian Users only

      Toll Free:
      +1 866 225 8139 (English Service)
                         +1 855 987 5465 (French Service)
      E-mail:
      Support.ca@tp-link.com
      Service Time:
      English: 24 hours a day, 7 days a week
      French: Eastern time 9:00am~6:00pm, workday
    • Colombia
      Colombia

      For Colombian Users Only

      Toll Free:
      Bogota, 2542690/ For the rest of cities, 01 8000 113646
      E-mail:
      support.co@tp-link.com
      Service Time:
      9:00AM to 6:00PM, Monday to Friday
    • Mexico
      Mexico

      For Mexican Users Only

      Toll Free:
      +525 01800 700 1200 (Spanish Service)
      Local No.:
      +525 55 20620397, 20620393
      Local No. Fee:
      Depending on rate of different carriers.
      E-mail:
      support.mx@tp-link.com
      Service Time:
      09:00AM to 5:30PM, Monday to Friday.
    • United States
      United States

      For USA Users Only (For Home > --)

      Toll Free:
      +1 866 225 8139
      E-mail:
      support.usa@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For USA Users Only (For Business)

      Toll Free:
      1 844 2TP 4SMB(1 844 287 4762)
      E-mail:
      Support.SMB@tp-link.com
      Service Time:
      M-F 6AM-6PM (PST)

      For USA Users Only (For Home > Range Extender)

      Toll Free:
      +1 844-RE-SETUP  844-737-3887
      E-mail:
      RE.SETUP@tp-link.com
      Service Time:
      M-F 6AM - 6PM PST
      Description:

      RE450, RE355

      RE580D

      TL-WA855RE

      TL-WA855RE

      TL-WA855RE

  • Asia-pacific
    • Australia
      Australia

      For Australian Users Only

      Tel:
      1300 87 5465 ( 1300 TP-LINK )
      Fee:
      Depending on 1300 policy.
      E-mail:
      support.au@tp-link.com
      Service Time:
      24 hours a day, 7 days a week
    • India
      India

      For Indian Users Only (English & Hindi Service)

      Toll Free:
      1800 2094 168
      E-mail:
      support.in@tp-link.com
      Service Time:
      10:00AM to 6:00PM, Monday to Saturday.
    • Indonesia
      Indonesia

      For Indonesia Users (Bahasa Indonesia service)

      Local No.:
      (+62) 021 63861936
      Fee:
      Depending on rate of different carriers.
      E-mail:
      support.id@tp-link.com
      Service Time:
      09:00AM to 12:00AM & 01:00PM to 06:00PM, Sunday to Friday.
    • Kazakhstan
      Kazakhstan

      For Kazakhstan Users

      Tel:
      +7 727 3201329, +7 727 3201332 (Russian and Kazakhstan Service)
      Fee:
      Depending on rate of different telephone companies.
      E-mail:
      support.kz@tp-link.com
      Service Time:
      Working day, 9:00-13:00; 14:00-18:00
    • Malaysia
      Malaysia

      For Malaysian Users Only(English Service)

      Toll Free:
      +60 1300 88 8754 (1300 88 TP-LINK)
      E-mail:
      support.my@tp-link.com
      Service Time:
      24 hours a day, 7 days a week.
    • New Zealand
      New Zealand

      For New Zealander Users Only

      Tel:
      0800 87 5465(0800 TP-LINK)
      Fee:
      Toll Free, service not available from mobile handsets.
      E-mail:
      support.nz@tp-link.com
      Service Time:
      24 hours a day, 7 days a week
    • Philippines
      Philippines

      For Philippine Users Only

      Tel:
      PLDT toll free: 1-800-100-87-5465
      E-mail:
      support.ph@tp-link.com
      Service Time:
      24 hours a day, 7 days a week
    • Republic of Korea
      Republic of Korea

      For Korean Users

      Tel:
      1899-1086
      Fee:
      Depending on rate of different carriers.
      E-mail:
      support.kr@tp-link.com
      Service Time:
      Weekdays 10:00AM to 12:30PM, 1:30PM to 7:00PM (Saturdays and public holidays excluded).
    • Singapore
      Singapore

      For Singaporean Users Only

      Local No.:
      +65 62840493
      Fee:
      Depending on rate of different carriers.
      E-mail:
      support.sg@tp-link.com
      Service Time:
      24 hours a day, 7 days a week
    • Taiwan
      Taiwan

      For Taiwan Users Only

      Toll Free:
      0800-588-818 (Fixed Phone Only)
      Local No.:
      02-2250-1070
      Local No. Fee:
      Depending on rate of different carriers.
      E-mail:
      support.tw@tp-link.com
      Service Time:
      24 hours a day, 7 days a week.
    • Thailand
      Thailand

      For Thailand Users

      E-mail:
      support.th@tp-link.com
    • Vietnam
      Vietnam

      For Vietnam Users Only

      Local No.:
      (08) 62615079
      E-mail:
      support.vn@tp-link.com
      Service Time:
      08:30AM to 05:30PM, Monday to Saturday.
  • Europe
    • Austria
      Austria

      For Austrian Users Only

      Tel:
      +43 820 820360
      Fee:
      0,20 EUR/Minute
      E-mail:
      support.de@tp-link.com
      Service Time:
      9:00AM to 12:30PM and 1:30PM to 6:00PM, Monday to Friday
    • Czech Republic
      Czech Republic

      For Czech and Slovak Users

      Local No.:
      +420 245 008 103 (CZ), +421 299 990 060 (SK)
      Fee:
      Depending on rate of different carriers.
      E-mail:
      podpora@tplinkpartner.cz
    • France
      France

      For French Users Only( French service)

      Local No.:
      0 820 800 860
      Local No. Fee:
      0.118€/min
      E-mail:
      support.fr@tp-link.com
      Service Time:
      9:00AM to 6:00PM, Monday to Friday. (* Except French Bank holidays)
    • Germany
      Germany

      For German/Austrian Users Only

      Tel:
      +49 1805 875465 (German Service) / +49 1805 TPLINK
      Fee:
      0.14€/min for German fixed phone network and up to 0.42€/min for mobile phone.
      E-mail:
      support.de@tp-link.com
      Service Time:
      9:00AM to 12:30PM & 1:30PM to 6:00PM,
      GMT+1 or GMT+2 (Daylight Saving Time in Germany) Monday to Friday
      * Except bank holidays in Hesse
    • Ireland
      Ireland

      For Irish Users Only

      Local No.:
      0818 229 000
      Fee:
      Calls from landline generally cost 5.19 cent/min (1.99 cent/min for evening and weekend).
      Cost for calls from mobile phonesdepends on your mobile network.
      Day rates refer to 8am-6pm Mon to Fri, Evening rates refer to 6pm-8am Mon to Fri, Weekend rates refer to midnight Friday to midnight Sunday.
      E-mail:
      support.ie@tp-link.com
      Service Time:
      24 hours a day, 7 days a week.
    • Italy
      Italy

      For Italy Users

      Tel:
      +39 (02) 92392214
      E-mail:
      support.it@tp-link.com
      Service Time:
      9:00 AM to1:00PM & 2:00PM to 6:00PM, Monday to Friday.
    • Netherlands
      Netherlands

      For Nederland Users Only

      Tel:
      + 31- (0) 30-6038735 (Dutch service)
      Fee:
      lokaal tarief
      E-mail:
      support.nl@tp-link.com (Dutch Service)
      Service Time:
      Ma-Vr 09:00 tot 12:00 en 13:00 tot 17:00
      Note:
      Houd uw modelnummer bij de hand
    • Poland
      Poland

      For Polish Users

      Tel:
      +48 (0) 801 080 618 / +48 22 360 63 63 (If call from mobile phone)
      Fee:
      Call to a landline, cost depends on the provider.
      E-mail:
      support.pl@tp-link.com
      Service Time:
      9:00AM to 5:00PM, Monday to Friday.
    • Portugal
      Portugal

      For Portugal Users Only(Portuguese service)

      Fee:
      Depending on rate of different carriers, IDD.
      E-mail:
      suporte.pt@tp-link.com
      Tel:
      +351 213 470 492
      Service Time:
      9:00AM to 6:00PM, Monday to Friday. (* Except Portugal official holidays)
    • Romania
      Romania

      For Romania Users Only

      Support E-mail:
      support.ro@tp-link.com
      Service Time:
      9:30am to 17:30pm/ Mon ~Fri
    • Russia
      Russia

      For Russian Federation Users Only

      Technical Support E-mail:
      support.ru@tp-link.com
      Service Time:
      09:00AM to 09:00PM (GMT+3), Monday to Saturday. *Except for holidays in the Russian Federation.
    • Spain
      Spain

      For Spanish Users Only

      Tel:
      +34 902 060 365
      Fee:
      Depending on rate of different carriers
      E-mail:
      soporte.es@tp-link.com
      Service Time:
      9:00AM to 7:00PM, Monday to Thursday 9:00AM to 5:00PM, Friday (*Except Spanish Bank holidays) August, 8:00AM to 4:00PM, Monday to Friday
    • Sweden
      Sweden

      For Swedish Users Only

      E-mail:
      support.se@tp-link.com (English service)
      Service Time:
      24 hours a day, 7 days a week
    • Switzerland
      Switzerland

      For German/Austrian Users Only

      Tel:
      +49 1805 875465 (German Service) / +49 1805 TPLINK
      Fee:
      0.14€/min for German fixed phone network and up to 0.42€/min for mobile phone.
      E-mail:
      support.de@tp-link.com
      Service Time:
      9:00AM to 12:30PM & 1:30PM to 6:00PM,
      GMT+1 or GMT+2 (Daylight Saving Time in Germany) Monday to Friday
      * Except bank holidays in Hesse
    • Ukraine
      Ukraine

      For Ukrainian Users Only

      Tel:
      0 (800) 505-508
      Fee:
      Free for fixed phones; depending on rate of different carriers for mobilephones.
      E-mail:
      support.ua@tp-link.com
      Service Time:
      10:00AM to 10:00PM, Monday to Friday.
    • United Kingdom
      United Kingdom

      For UK Users

      Local No.:
      0845 147 0017
      Fee:
      Calls from landline generally cost between 1p and 10.5p per minute depending on the time of day.
      Calls from mobile phones cost between 15p and 40p per minute depending on your mobile network.
      E-mail:
      support.uk@tp-link.com
      Service Time:
      24 hours a day, 7 days a week
  • Middle East & Africa
    • Egypt
      Egypt

      For EGYPT USERS

      Local No.:
      02 22601858/22601859 (Arabic and English)
      Fee:
      Depending on rate of different carriers
      E-mail:
      Support.eg@tp-link.com (Arabic and English)
      Service Time:
      9:00 am - 8:00 pm, weekdays
    • South Africa
      South Africa

      TP-LINK TECHNOLOGIES SOUTH AFRICA (PTY) LTD

      Technical Support Phone:
      010 590 6147
      E-mail:
      support.sa@tp-link.com
      Office Address:
      Unit No. 8, Stanford Business Park, 817 16th Road Randjespark, Midrand, South Africa.
    • United Arab Emirates
      United Arab Emirates

      For UAE Users

      Tel:
      +971-4-3966356(Arabic & English)
      E-mail:
      support.mea@tp-link.com
      Service Time:
      8:30 - 22:30